Best for
Teams that share a busy support, sales, bookings, or customer-service inbox.
Make every message easier to handle
Organise Your Customer Inbox
Your shared inbox becomes easier to manage. Routine messages are organised, useful replies are prepared, and urgent or sensitive customers are brought to your team’s attention.
Prefer email? Send your requirementsWhat it does
Sort incoming messages, prepare helpful draft replies, and highlight urgent customers.
What you need
A shared email inbox and clear examples of the messages your team receives.
Starting from
$899 USD
Live in 10–14 business days
What changes for your business
Less waiting. Fewer missed opportunities.
Before
Every message enters the same inbox and must be read before anyone knows what to do.
After
Messages are organised by need and urgency, with the right team given a clear next step.
Find urgent customers sooner
Reduce time spent sorting and forwarding email
Give staff a useful starting reply for routine questions
How it works
Three simple steps. We handle the setup.
1
A customer sends a message
They continue using the same email address they already know.
2
The message is organised
It is labelled by topic and urgency, and a draft reply is prepared when appropriate.
3
The right person sees it
Routine requests reach the correct queue while urgent messages are highlighted immediately.
Your package
Clear scope. Ready for your team to use.
What is included
- Simple inbox categories and priority rules
- Draft replies for selected routine questions
- Urgent-message alerts
- Delivery to one inbox, help desk, CRM, or team channel
- Testing, safety checks, and staff handover
What we need from you
- Access to the shared inbox we will connect
- Examples of routine, urgent, and sensitive messages
- Your preferred reply wording and team responsibilities
Other costs to be aware of
- AI, help-desk, and messaging usage charges are billed separately
- Large email-history migrations or fully automatic sensitive replies are not included
Starting from
$899 USD· 10–14 business days
Common questions
Know what to expect before we start.
It can remain draft-only, so a person checks every reply. Automatic sending is considered only for simple, low-risk questions that your team has approved.
Will this work with your business?
Tell us what you use today. We will check compatibility, explain any ongoing costs, and confirm the scope before you commit.
From $899 USD10–14 business days
Prefer email? Send your requirements